{"id":80340,"date":"2024-10-31T14:31:38","date_gmt":"2024-10-31T13:31:38","guid":{"rendered":"https:\/\/devepg.bfoundlabs.com\/service\/faq\/"},"modified":"2025-07-29T16:27:09","modified_gmt":"2025-07-29T14:27:09","slug":"faq","status":"publish","type":"page","link":"https:\/\/dev.epg.com\/fr\/clients\/services\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"80340\" class=\"elementor elementor-80340 elementor-13252\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed9a0d0 e-con-full e-flex e-con e-parent\" data-id=\"ed9a0d0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-fe69d49 e-con-full epgcontainer e-flex e-con e-child\" data-id=\"fe69d49\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-05b0cb2 e-con-full e-flex e-con e-child\" data-id=\"05b0cb2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba27c28 elementor-widget elementor-widget-heading\" data-id=\"ba27c28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eda5fb4 e-con-full epgcontainer elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"eda5fb4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9006d16 e-con-full e-flex e-con e-child\" data-id=\"9006d16\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c76163 elementor-widget elementor-widget-jet-breadcrumbs\" data-id=\"9c76163\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-breadcrumbs jet-blocks\">\n\t\t<div class=\"jet-breadcrumbs\">\n\t\t<div class=\"jet-breadcrumbs__content\">\n\t\t<div class=\"jet-breadcrumbs__wrap\"><div class=\"jet-breadcrumbs__item\"><a href=\"https:\/\/dev.epg.com\/fr\/\" class=\"jet-breadcrumbs__item-link is-home\" rel=\"home\" title=\"Homepage\">Homepage<\/a><\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-683e506 e-con-full epgcontainer e-flex e-con e-child\" data-id=\"683e506\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-7fbf0b3 e-con-full e-flex e-con e-child\" data-id=\"7fbf0b3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0041882 elementor-widget elementor-widget-heading\" data-id=\"0041882\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions les plus fr\u00e9quemment pos\u00e9es.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-300b8e9 elementor-widget elementor-widget-text-editor\" data-id=\"300b8e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"row\"><div class=\"col-lg-8 col-lg-push-2\"><p>Vous avez des questions\u00a0? Nous nous faisons un plaisir de vous r\u00e9pondre. N\u2019h\u00e9sitez pas \u00e0 nous contactez si vous avez encore des questions. Nous sommes toujours l\u00e0 pour vous.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-792deee e-con-full epgcontainer e-flex e-con e-child\" data-id=\"792deee\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-56d7aac e-con-full e-flex e-con e-child\" data-id=\"56d7aac\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33bec83 elementor-widget elementor-widget-heading\" data-id=\"33bec83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions concernant l\u2019assistance logiciel.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6be59b5 e-con-full e-flex e-con e-child\" data-id=\"6be59b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-862d1a1 e-con-full e-flex e-con e-child\" data-id=\"862d1a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9df330e elementor-widget elementor-widget-n-accordion\" data-id=\"9df330e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1650\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1650\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Existe-t-il une hotline disponible 24 heures sur 24, 7 jours sur 7? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1650\" class=\"elementor-element elementor-element-38679c4 e-con-full e-flex e-con e-child\" data-id=\"38679c4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7562aba elementor-widget elementor-widget-text-editor\" data-id=\"7562aba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Oui. Si n\u00e9cessaire, nous pouvons vous constituer un pack assistance individualis\u00e9 qui correspondra parfaitement \u00e0 vos exigences.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1651\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1651\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Pouvons-nous tester \u00e0 l\u2019avance le logiciel EPG ONE\u2122 supply chain execution suite? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1651\" class=\"elementor-element elementor-element-3e7db4e e-con-full e-flex e-con e-child\" data-id=\"3e7db4e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-abcd4dc elementor-widget elementor-widget-text-editor\" data-id=\"abcd4dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Nous nous ferons un plaisir de vous am\u00e9nager un environnement de test. De cette mani\u00e8re, vous saurez donc d\u00e9j\u00e0 avant la mise en service que LFS est la solution parfaite pour vous. N\u2019h\u00e9sitez pas \u00e0 nous contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1652\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1652\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Proposez-vous aussi une solution en location? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1652\" class=\"elementor-element elementor-element-50343d8 e-con-full e-flex e-con e-child\" data-id=\"50343d8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ab99bc elementor-widget elementor-widget-text-editor\" data-id=\"1ab99bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Avec notre filiale Ehrhardt + Partner Xtended (EPX), nous vous offrons la possibilit\u00e9 aussi bien de louer LFS que de l\u2019h\u00e9berger dans le Cloud.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1653\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1653\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quels avantages offre LFS par rapport \u00e0 d'autres syst\u00e8mes de gestion d'entrep\u00f4t? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1653\" class=\"elementor-element elementor-element-5184aa3 e-con-full e-flex e-con e-child\" data-id=\"5184aa3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7c421f elementor-widget elementor-widget-text-editor\" data-id=\"b7c421f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>LFS est le syst\u00e8me de gestion d\u2019entrep\u00f4t destin\u00e9 \u00e0 une gestion d&rsquo;entrep\u00f4t mise intelligemment en r\u00e9seau et il g\u00e8re activement tous les d\u00e9placements dans les unit\u00e9s de stockage manuelles et automatiques. Transparence, flexibilit\u00e9 et s\u00e9curit\u00e9 maximales. \u00c9galement ind\u00e9pendant de la plateforme, de la base de donn\u00e9es, \u00e0 structure modulaire et disposant d\u2019une sp\u00e9cificit\u00e9 de secteur extensible. Cela fait la diff\u00e9rence avec un syst\u00e8me de gestion d&rsquo;entrep\u00f4t classique que l\u2019on trouve sur le march\u00e9.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1654\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1654\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Qui sont mes interlocuteurs en cas de questions relatives au logiciel EPG ONE\u2122 supply chain execution suite? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1654\" class=\"elementor-element elementor-element-897c90d e-con-full e-flex e-con e-child\" data-id=\"897c90d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e207f7b elementor-widget elementor-widget-text-editor\" data-id=\"e207f7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Il vous suffit d\u2019utiliser le formulaire de prise de contact. L\u2019expert appropri\u00e9 se mettra ensuite en contact avec vous.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1655\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1655\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Ai-je besoin de plusieurs serveurs, par exemple pour LFS et pour le contr\u00f4leur des flux de mati\u00e8re? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1655\" class=\"elementor-element elementor-element-da52e56 e-con-full e-flex e-con e-child\" data-id=\"da52e56\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da6f0dc elementor-widget elementor-widget-text-editor\" data-id=\"da6f0dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Aussi bien le logiciel EPG ONE\u2122 supply chain execution suite que le contr\u00f4leur des flux de mati\u00e8re peuvent fonctionner ensemble sur un serveur commun.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1656\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1656\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Mon mat\u00e9riel informatique doit-il \u00eatre d\u2019un seul et m\u00eame fabricant si je veux le relier, par exemple, au contr\u00f4leur des flux de mati\u00e8re? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1656\" class=\"elementor-element elementor-element-13d89e2 e-con-full e-flex e-con e-child\" data-id=\"13d89e2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f69c9e7 elementor-widget elementor-widget-text-editor\" data-id=\"f69c9e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Le logiciel EPG ONE\u2122 supply chain execution suite, ainsi que le contr\u00f4leur des flux de mati\u00e8re fonctionnent ind\u00e9pendamment du fabricant. Nous vous offrons ainsi la possibilit\u00e9 de raccorder plusieurs composants de mat\u00e9riel informatique de fournisseurs diff\u00e9rents au contr\u00f4leur des flux de mati\u00e8re.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1657\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1657\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment puis-je former mes coll\u00e8gues \u00e0 l\u2019utilisation du logiciel EPG ONE\u2122 supply chain execution suite? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1657\" class=\"elementor-element elementor-element-57304b4 e-con-full e-flex e-con e-child\" data-id=\"57304b4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9053b85 elementor-widget elementor-widget-text-editor\" data-id=\"9053b85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Notre large offre de formations vous offre pr\u00e9cis\u00e9ment la solution appropri\u00e9e \u00e0 l\u2019encontre de vos coll\u00e8gues. Nous nous ferons un plaisir d\u2019\u00e9laborer pour vous un plan individualis\u00e9. Si n\u00e9cessaire, \u00e9galement avec notre nouveau programme d\u2019apprentissage en ligne.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Existe-t-il une hotline disponible 24 heures sur 24, 7 jours sur 7?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui. Si n\\u00e9cessaire, nous pouvons vous constituer un pack assistance individualis\\u00e9 qui correspondra parfaitement \\u00e0 vos exigences.\"}},{\"@type\":\"Question\",\"name\":\"Pouvons-nous tester \\u00e0 l\\u2019avance le logiciel EPG ONE\\u2122 supply chain execution suite?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Nous nous ferons un plaisir de vous am\\u00e9nager un environnement de test. De cette mani\\u00e8re, vous saurez donc d\\u00e9j\\u00e0 avant la mise en service que LFS est la solution parfaite pour vous. N\\u2019h\\u00e9sitez pas \\u00e0 nous contacter.\"}},{\"@type\":\"Question\",\"name\":\"Proposez-vous aussi une solution en location?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Avec notre filiale Ehrhardt + Partner Xtended (EPX), nous vous offrons la possibilit\\u00e9 aussi bien de louer LFS que de l\\u2019h\\u00e9berger dans le Cloud.\"}},{\"@type\":\"Question\",\"name\":\"Quels avantages offre LFS par rapport \\u00e0 d'autres syst\\u00e8mes de gestion d'entrep\\u00f4t?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"LFS est le syst\\u00e8me de gestion d\\u2019entrep\\u00f4t destin\\u00e9 \\u00e0 une gestion d&rsquo;entrep\\u00f4t mise intelligemment en r\\u00e9seau et il g\\u00e8re activement tous les d\\u00e9placements dans les unit\\u00e9s de stockage manuelles et automatiques. Transparence, flexibilit\\u00e9 et s\\u00e9curit\\u00e9 maximales. \\u00c9galement ind\\u00e9pendant de la plateforme, de la base de donn\\u00e9es, \\u00e0 structure modulaire et disposant d\\u2019une sp\\u00e9cificit\\u00e9 de secteur extensible. Cela fait la diff\\u00e9rence avec un syst\\u00e8me de gestion d&rsquo;entrep\\u00f4t classique que l\\u2019on trouve sur le march\\u00e9.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"Qui sont mes interlocuteurs en cas de questions relatives au logiciel EPG ONE\\u2122 supply chain execution suite?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Il vous suffit d\\u2019utiliser le formulaire de prise de contact. L\\u2019expert appropri\\u00e9 se mettra ensuite en contact avec vous.\"}},{\"@type\":\"Question\",\"name\":\"Ai-je besoin de plusieurs serveurs, par exemple pour LFS et pour le contr\\u00f4leur des flux de mati\\u00e8re?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Aussi bien le logiciel EPG ONE\\u2122 supply chain execution suite que le contr\\u00f4leur des flux de mati\\u00e8re peuvent fonctionner ensemble sur un serveur commun.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"Mon mat\\u00e9riel informatique doit-il \\u00eatre d\\u2019un seul et m\\u00eame fabricant si je veux le relier, par exemple, au contr\\u00f4leur des flux de mati\\u00e8re?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Le logiciel EPG ONE\\u2122 supply chain execution suite, ainsi que le contr\\u00f4leur des flux de mati\\u00e8re fonctionnent ind\\u00e9pendamment du fabricant. Nous vous offrons ainsi la possibilit\\u00e9 de raccorder plusieurs composants de mat\\u00e9riel informatique de fournisseurs diff\\u00e9rents au contr\\u00f4leur des flux de mati\\u00e8re.\"}},{\"@type\":\"Question\",\"name\":\"Comment puis-je former mes coll\\u00e8gues \\u00e0 l\\u2019utilisation du logiciel EPG ONE\\u2122 supply chain execution suite?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Notre large offre de formations vous offre pr\\u00e9cis\\u00e9ment la solution appropri\\u00e9e \\u00e0 l\\u2019encontre de vos coll\\u00e8gues. Nous nous ferons un plaisir d\\u2019\\u00e9laborer pour vous un plan individualis\\u00e9. Si n\\u00e9cessaire, \\u00e9galement avec notre nouveau programme d\\u2019apprentissage en ligne.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d4ef6e1 e-con-full epgcontainer e-flex e-con e-child\" data-id=\"d4ef6e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-51bc861 e-con-full e-flex e-con e-child\" data-id=\"51bc861\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45c2a38 elementor-widget elementor-widget-heading\" data-id=\"45c2a38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions concernant l\u2019assistance mat\u00e9riel informatique.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59fc9a9 e-con-full e-flex e-con e-child\" data-id=\"59fc9a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-5dd11c8 e-con-full e-flex e-con e-child\" data-id=\"5dd11c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b24a3f6 elementor-widget elementor-widget-n-accordion\" data-id=\"b24a3f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1860\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1860\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00c0 qui dois-je m\u2019adresser si mon mat\u00e9riel informatique est d\u00e9fectueux? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1860\" class=\"elementor-element elementor-element-a9e9808 e-con-full e-flex e-con e-child\" data-id=\"a9e9808\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94286b1 elementor-widget elementor-widget-text-editor\" data-id=\"94286b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>EPG dispose d\u2019un centre de r\u00e9paration certifi\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1861\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1861\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Puis-je aussi utiliser le mat\u00e9riel informatique qui est d\u00e9j\u00e0 pr\u00e9sent dans mon entreprise avec LFS? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1861\" class=\"elementor-element elementor-element-244da03 e-con-full e-flex e-con e-child\" data-id=\"244da03\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2c3ae8 elementor-widget elementor-widget-text-editor\" data-id=\"f2c3ae8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Oui. Nous v\u00e9rifions volontiers votre mat\u00e9riel informatique dans le cadre de notre contr\u00f4le qualit\u00e9 et vous faisons parvenir un rapport de v\u00e9rification.\u00a0 \u00a0 \u00a0\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1862\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1862\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Qui est mon interlocuteur dans le cas de questions relatives au mat\u00e9riel informatique? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1862\" class=\"elementor-element elementor-element-192b8b9 e-con-full e-flex e-con e-child\" data-id=\"192b8b9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca8a084 elementor-widget elementor-widget-text-editor\" data-id=\"ca8a084\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pour toutes les questions relatives au mat\u00e9riel informatique en entrep\u00f4t et \u00e0 l\u2019infrastructure informatique, veuillez vous adresser \u00e0 nos coll\u00e8gues en envoyant un e-mail \u00e0\u00a0<a title=\"Opens internal link in current window\" href=\"mailto:support@ehrhardt-partner.com\"><span style=\"display:inline;unicode-bidi:bidi-override;direction:rtl;\" class=\"\">moc.rentrap-tdrahrhe<span style=\"display:none;\">obfsctd-569df0<\/span>&#64;troppus<\/span><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"\\u00c0 qui dois-je m\\u2019adresser si mon mat\\u00e9riel informatique est d\\u00e9fectueux?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"EPG dispose d\\u2019un centre de r\\u00e9paration certifi\\u00e9.\"}},{\"@type\":\"Question\",\"name\":\"Puis-je aussi utiliser le mat\\u00e9riel informatique qui est d\\u00e9j\\u00e0 pr\\u00e9sent dans mon entreprise avec LFS?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui. 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N\u2019h\u00e9sitez pas \u00e0 nous contactez si vous avez encore des questions. Nous sommes toujours l\u00e0 pour vous. Questions concernant l\u2019assistance logiciel. Existe-t-il une hotline disponible 24 heures sur 24, 7 jours sur 7? Oui. Si n\u00e9cessaire, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":80110,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"FAQ | EPG ONE","_seopress_titles_desc":"FAQ | Nous avons toujours une r\u00e9ponse \u00e0 vos questions concernant nos solutions. Vous trouvez nos r\u00e9ponses aux FAQs. 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