{"id":80345,"date":"2024-10-31T14:31:38","date_gmt":"2024-10-31T13:31:38","guid":{"rendered":"https:\/\/devepg.bfoundlabs.com\/service\/faq\/"},"modified":"2025-07-17T10:30:06","modified_gmt":"2025-07-17T08:30:06","slug":"faq","status":"publish","type":"page","link":"https:\/\/dev.epg.com\/latam\/clientes\/servicio\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"80345\" class=\"elementor elementor-80345 elementor-13252\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed9a0d0 e-con-full e-flex e-con e-parent\" data-id=\"ed9a0d0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-fe69d49 e-con-full epgcontainer e-flex e-con e-child\" data-id=\"fe69d49\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-05b0cb2 e-con-full e-flex e-con e-child\" data-id=\"05b0cb2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba27c28 elementor-widget elementor-widget-heading\" data-id=\"ba27c28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eda5fb4 e-con-full epgcontainer elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"eda5fb4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9006d16 e-con-full e-flex e-con e-child\" data-id=\"9006d16\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c76163 elementor-widget elementor-widget-jet-breadcrumbs\" data-id=\"9c76163\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-breadcrumbs jet-blocks\">\n\t\t<div class=\"jet-breadcrumbs\">\n\t\t<div class=\"jet-breadcrumbs__content\">\n\t\t<div class=\"jet-breadcrumbs__wrap\"><div class=\"jet-breadcrumbs__item\"><a href=\"https:\/\/dev.epg.com\/latam\/\" class=\"jet-breadcrumbs__item-link is-home\" rel=\"home\" title=\"Homepage\">Homepage<\/a><\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-683e506 e-con-full epgcontainer e-flex e-con e-child\" data-id=\"683e506\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-7fbf0b3 e-con-full e-flex e-con e-child\" data-id=\"7fbf0b3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0041882 elementor-widget elementor-widget-heading\" data-id=\"0041882\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Estamos aqu\u00ed para ayudarte.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-300b8e9 elementor-widget elementor-widget-text-editor\" data-id=\"300b8e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"row\"><div class=\"col-lg-8 col-lg-push-2\"><p data-start=\"216\" data-end=\"405\">\u00bfTienes preguntas? Nosotros tenemos las respuestas. No dudes en ponerte en contacto con nosotros si alguna pregunta sigue sin resolverse. Sea cual sea tu consulta, estamos a tu disposici\u00f3n.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-792deee e-con-full epgcontainer e-flex e-con e-child\" data-id=\"792deee\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-56d7aac e-con-full e-flex e-con e-child\" data-id=\"56d7aac\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33bec83 elementor-widget elementor-widget-heading\" data-id=\"33bec83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preguntas sobre nuestro soporte de software<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6be59b5 e-con-full e-flex e-con e-child\" data-id=\"6be59b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-862d1a1 e-con-full e-flex e-con e-child\" data-id=\"862d1a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9df330e elementor-widget elementor-widget-n-accordion\" data-id=\"9df330e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1650\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1650\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfExiste una l\u00ednea directa 24\/7? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1650\" class=\"elementor-element elementor-element-38679c4 e-con-full e-flex e-con e-child\" data-id=\"38679c4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7562aba elementor-widget elementor-widget-text-editor\" data-id=\"7562aba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>S\u00ed. Si lo necesitas, con gusto te ofrecemos un paquete de soporte totalmente personalizado que cumpla con tus requisitos individuales.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1651\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1651\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfPodemos probar la suite EPG ONE\u2122 Supply Chain Execution por adelantado? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1651\" class=\"elementor-element elementor-element-3e7db4e e-con-full e-flex e-con e-child\" data-id=\"3e7db4e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-abcd4dc elementor-widget elementor-widget-text-editor\" data-id=\"abcd4dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Estaremos encantados de proporcionarte un entorno de prueba para que puedas comprobar si LFS es la soluci\u00f3n adecuada para ti, incluso antes de poner el software en funcionamiento. \u00a1Cont\u00e1ctanos!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1652\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1652\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfOfrecen una opci\u00f3n de renta? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1652\" class=\"elementor-element elementor-element-50343d8 e-con-full e-flex e-con e-child\" data-id=\"50343d8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ab99bc elementor-widget elementor-widget-text-editor\" data-id=\"1ab99bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Con nuestra filial <strong data-start=\"968\" data-end=\"1004\">Ehrhardt + Partner Xtended (EPX)<\/strong> te ofrecemos la opci\u00f3n de alquilar LFS y\/o alojarlo en la nube.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1653\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1653\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfCu\u00e1les son las ventajas de LFS en comparaci\u00f3n con otros sistemas de gesti\u00f3n de almacenes? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1653\" class=\"elementor-element elementor-element-5184aa3 e-con-full e-flex e-con e-child\" data-id=\"5184aa3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7c421f elementor-widget elementor-widget-text-editor\" data-id=\"b7c421f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>LFS es el sistema de gesti\u00f3n de almacenes para una administraci\u00f3n inteligente y conectada. Controla y gu\u00eda todos los movimientos en almacenes manuales y automatizados de forma activa. Flexible, seguro y con m\u00e1xima transparencia. Adem\u00e1s, LFS es independiente de la plataforma y la base de datos, y puede ampliarse seg\u00fan las necesidades de cada sector. Esto lo diferencia de los sistemas convencionales.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1654\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1654\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfQui\u00e9n es mi persona de contacto si tengo preguntas sobre la suite EPG ONE\u2122? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1654\" class=\"elementor-element elementor-element-897c90d e-con-full e-flex e-con e-child\" data-id=\"897c90d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e207f7b elementor-widget elementor-widget-text-editor\" data-id=\"e207f7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Solo tienes que utilizar nuestro formulario de contacto. Un especialista se pondr\u00e1 en contacto contigo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1655\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1655\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfNecesito varios servidores, por ejemplo, para LFS y el sistema de control de almac\u00e9n (WCS)? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1655\" class=\"elementor-element elementor-element-da52e56 e-con-full e-flex e-con e-child\" data-id=\"da52e56\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da6f0dc elementor-widget elementor-widget-text-editor\" data-id=\"da6f0dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1758\" data-end=\"1938\">No, tanto LFS como el WCS pueden ejecutarse simult\u00e1neamente en el mismo servidor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1656\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1656\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfToda mi infraestructura de hardware debe ser del mismo fabricante si quiero conectarla al WCS? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1656\" class=\"elementor-element elementor-element-13d89e2 e-con-full e-flex e-con e-child\" data-id=\"13d89e2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f69c9e7 elementor-widget elementor-widget-text-editor\" data-id=\"f69c9e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No. La suite EPG ONE\u2122 y el WCS son independientes del fabricante. Por lo tanto, pueden conectarse componentes de hardware de distintos proveedores.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1657\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1657\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfC\u00f3mo puedo capacitar a mi personal en el uso de la suite EPG ONE\u2122? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1657\" class=\"elementor-element elementor-element-57304b4 e-con-full e-flex e-con e-child\" data-id=\"57304b4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9053b85 elementor-widget elementor-widget-text-editor\" data-id=\"9053b85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Contamos con una amplia gama de cursos de formaci\u00f3n. Con gusto dise\u00f1amos un plan de formaci\u00f3n personalizado para ti.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"\\u00bfExiste una l\\u00ednea directa 24\\\/7?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"S\\u00ed. Si lo necesitas, con gusto te ofrecemos un paquete de soporte totalmente personalizado que cumpla con tus requisitos individuales.\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfPodemos probar la suite EPG ONE\\u2122 Supply Chain Execution por adelantado?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Estaremos encantados de proporcionarte un entorno de prueba para que puedas comprobar si LFS es la soluci\\u00f3n adecuada para ti, incluso antes de poner el software en funcionamiento. \\u00a1Cont\\u00e1ctanos!\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfOfrecen una opci\\u00f3n de renta?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Con nuestra filial Ehrhardt + Partner Xtended (EPX) te ofrecemos la opci\\u00f3n de alquilar LFS y\\\/o alojarlo en la nube.\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfCu\\u00e1les son las ventajas de LFS en comparaci\\u00f3n con otros sistemas de gesti\\u00f3n de almacenes?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"LFS es el sistema de gesti\\u00f3n de almacenes para una administraci\\u00f3n inteligente y conectada. Controla y gu\\u00eda todos los movimientos en almacenes manuales y automatizados de forma activa. Flexible, seguro y con m\\u00e1xima transparencia. Adem\\u00e1s, LFS es independiente de la plataforma y la base de datos, y puede ampliarse seg\\u00fan las necesidades de cada sector. Esto lo diferencia de los sistemas convencionales.\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfQui\\u00e9n es mi persona de contacto si tengo preguntas sobre la suite EPG ONE\\u2122?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Solo tienes que utilizar nuestro formulario de contacto. Un especialista se pondr\\u00e1 en contacto contigo.\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfNecesito varios servidores, por ejemplo, para LFS y el sistema de control de almac\\u00e9n (WCS)?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No, tanto LFS como el WCS pueden ejecutarse simult\\u00e1neamente en el mismo servidor.\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfToda mi infraestructura de hardware debe ser del mismo fabricante si quiero conectarla al WCS?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. La suite EPG ONE\\u2122 y el WCS son independientes del fabricante. Por lo tanto, pueden conectarse componentes de hardware de distintos proveedores.\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfC\\u00f3mo puedo capacitar a mi personal en el uso de la suite EPG ONE\\u2122?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Contamos con una amplia gama de cursos de formaci\\u00f3n. Con gusto dise\\u00f1amos un plan de formaci\\u00f3n personalizado para ti.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d4ef6e1 e-con-full epgcontainer e-flex e-con e-child\" data-id=\"d4ef6e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-51bc861 e-con-full e-flex e-con e-child\" data-id=\"51bc861\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45c2a38 elementor-widget elementor-widget-heading\" data-id=\"45c2a38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preguntas sobre nuestro soporte de hardware<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59fc9a9 e-con-full e-flex e-con e-child\" data-id=\"59fc9a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-5dd11c8 e-con-full e-flex e-con e-child\" data-id=\"5dd11c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b24a3f6 elementor-widget elementor-widget-n-accordion\" data-id=\"b24a3f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1860\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1860\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfA qui\u00e9n debo contactar si mi hardware est\u00e1 defectuoso? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1860\" class=\"elementor-element elementor-element-a9e9808 e-con-full e-flex e-con e-child\" data-id=\"a9e9808\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94286b1 elementor-widget elementor-widget-text-editor\" data-id=\"94286b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>EPG cuenta con un centro de reparaci\u00f3n certificado.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1861\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1861\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfPuedo utilizar el hardware que actualmente usamos en mi organizaci\u00f3n con LFS? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1861\" class=\"elementor-element elementor-element-244da03 e-con-full e-flex e-con e-child\" data-id=\"244da03\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2c3ae8 elementor-widget elementor-widget-text-editor\" data-id=\"f2c3ae8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>S\u00ed, puedes. Con gusto verificamos tu hardware como parte de nuestro proceso de aseguramiento de calidad y te enviaremos un informe de prueba.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1862\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1862\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfQui\u00e9n es mi persona de contacto si tengo preguntas sobre hardware? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1862\" class=\"elementor-element elementor-element-192b8b9 e-con-full e-flex e-con e-child\" data-id=\"192b8b9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca8a084 elementor-widget elementor-widget-text-editor\" data-id=\"ca8a084\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Por favor, contacta a nuestro equipo escribiendo a <a href=\"mailto:support@ehrhardt-partner.com\"><strong><span style=\"display:inline;unicode-bidi:bidi-override;direction:rtl;\" class=\"\">moc.rentrap-tdrahrhe<span style=\"display:none;\">obfsctd-6b2afd<\/span>&#64;troppus<\/span><\/strong><\/a> para cualquier consulta relacionada con el hardware de almac\u00e9n o la infraestructura de TI.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"\\u00bfA qui\\u00e9n debo contactar si mi hardware est\\u00e1 defectuoso?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"EPG cuenta con un centro de reparaci\\u00f3n certificado.\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfPuedo utilizar el hardware que actualmente usamos en mi organizaci\\u00f3n con LFS?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"S\\u00ed, puedes. Con gusto verificamos tu hardware como parte de nuestro proceso de aseguramiento de calidad y te enviaremos un informe de prueba.\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfQui\\u00e9n es mi persona de contacto si tengo preguntas sobre hardware?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Por favor, contacta a nuestro equipo escribiendo a <span style=\"display:inline;unicode-bidi:bidi-override;direction:rtl;\" class=\"\">moc.rentrap-tdrahrhe<span style=\"display:none;\">obfsctd-2a5345<\/span>&#64;troppus<\/span> para cualquier consulta relacionada con el hardware de almac\\u00e9n o la infraestructura de TI.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Homepage Estamos aqu\u00ed para ayudarte. \u00bfTienes preguntas? Nosotros tenemos las respuestas. No dudes en ponerte en contacto con nosotros si alguna pregunta sigue sin resolverse. Sea cual sea tu consulta, estamos a tu disposici\u00f3n. Preguntas sobre nuestro soporte de software \u00bfExiste una l\u00ednea directa 24\/7? S\u00ed. Si lo necesitas, con gusto te ofrecemos un [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":80115,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"FAQ | EPG ONE","_seopress_titles_desc":"FAQ | Pru\u00e9balo o r\u00e9ntalo hoy mismo. Independiente del fabricante y flexible. 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