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From hundreds to tens of thousands of shipments per day, our platform scales with your business. Ensure the best carrier conditions for every shipment and keep your customers informed and satisfied, while reducing complexity and lowering costs.
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From hundreds to tens of thousands of shipments per day, our platform scales with your business. Ensure the best carrier conditions for every shipment and keep your customers informed and satisfied, while reducing complexity and lowering costs.
Automated rules handle shipping and returns for you—saving time, reducing effort, and ensuring smooth order processing.
Faster dispatch, transparent tracking updates, and easy returns give you a smoother delivery experience—while supporting more sustainable shipping.
Our cloud solution lets you seamlessly connect your shop, WMS, or ERP and ensures continuous availability and maximum speed when connecting new clients or switching service providers.
Easily choose the best shipping option for every order. With hundreds of carriers and service options available, you always get the right fit—without the manual effort.
With ISS, you have access to over 280 carriers and more than 3,000 shipping services worldwide. This allows you to offer your customers the best options regarding cost, delivery time, and service. Not only does this increase flexibility, but it also enables a tailored delivery experience.
Deliver customers from the nearest store and reduce delivery times. Shipping labels can be created manually or automatically directly in the store to optimize the process. Additionally, our solutions enable efficient management of returns. With ISS, return labels can also be generated and tracked quickly. Enhance your customers’ flexibility and satisfaction with a tailored delivery experience!
ISS offers seamless ERP integration through modern web services, allowing your staff to create shipping and return labels directly within the system, calculate freight costs, and track shipments. Furthermore, ISS provides comprehensive KPI tracking with targeted dashboards and reports for evaluating carrier performance. Address and service validation ensures that order data is verified before shipping, allowing subsequent, sometimes time-sensitive processes to proceed without interruptions.
The automated selection of the most suitable carrier is based on various factors such as prices, delivery times, service areas, as well as weight and dimensions. This ensures that each shipment is sent optimally.
With ISS, you have a system for centralized shipping management for all carriers. Our solution automatically generates the appropriate shipping labels for each carrier and ensures that all shipping provider requirements are met. This eliminates error-prone tasks, such as manually entering shipment data into carrier portals. Especially during seasonal peaks, this helps avoid bottlenecks and costly returns.
Our high-performance solution enables the fully automated generation of shipping and return labels at the packing station or during the pick and pack process, with direct picking into shipping containers. Additionally, there is the option to connect automated packaging and labelling systems to further enhance efficiency and accuracy. With ISS’s support, logistics service providers can also manage multiple clients, ensuring a flexible and effective shipping process.
ISS offers an international carrier portfolio with connections in Europe, the USA, and Asia, allowing your global shipping to run smoothly. The platform is also scalable and flexible: when expanding your business, new stores, warehouses, carriers, or clients can be easily integrated, making the system ideal for growing companies and entering new markets.
With the ISS tracking platform, you have a central view of all shipments, including your own fleet of trucks. Through the Track & Trace web service, all tracking data can be transmitted in real-time to your WMS, ERP, shop system, or customer system. To further enhance transparency, ISS generates a proof of delivery that confirms a shipment has been successfully and properly received by the recipient. This proof protects both the sender and the carrier from disputes and can be used as a basis for resolving misunderstandings in case of problems or complaints.
Proactively inform your customers in real-time via email about the current delivery status and potential delays. Additionally, the tracking page provides your customers with the ability to easily and clearly track the real-time status of their shipment as well as all shipping stations online. For optimal brand branding, this page can be customised in your company’s design.
We already support over 280 carriers worldwide — covering parcel networks, postal services, freight providers and CEP specialists. In most cases, activating a carrier simply means switching it on in your configuration; there is no need for a new integration project. If you require a carrier we don’t yet cover, our team reviews the specs and compliance requirements, builds the connection, and provides it as a managed update. This reduces your IT workload and ensures you can scale carrier options quickly.
We support ZPL II and PDF, which means compatibility with virtually all common thermal and laser printers. Labels can be generated individually or in batch, and the system also creates manifests, customs documents and multi-parcel shipments. Because formats are maintained centrally, you can be confident every label is compliant with carrier specifications and won’t cause failed pickups.
We provide a sandbox for testing, onboarding workshops for key users, and role-specific training for shipping desks, customer service and IT. Go-live playbooks and cutover checklists are included, so the transition is structured and low-risk. After launch, you’ll have access to support and knowledge resources to help new staff ramp up quickly.
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