{"id":80347,"date":"2024-10-31T14:31:38","date_gmt":"2024-10-31T13:31:38","guid":{"rendered":"https:\/\/devepg.bfoundlabs.com\/service\/faq\/"},"modified":"2025-07-30T08:10:15","modified_gmt":"2025-07-30T06:10:15","slug":"faq","status":"publish","type":"page","link":"https:\/\/dev.epg.com\/pt-br\/clientes\/servico\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"80347\" class=\"elementor elementor-80347 elementor-13252\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed9a0d0 e-con-full e-flex e-con e-parent\" data-id=\"ed9a0d0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-fe69d49 e-con-full epgcontainer e-flex e-con e-child\" data-id=\"fe69d49\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-05b0cb2 e-con-full e-flex e-con e-child\" data-id=\"05b0cb2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba27c28 elementor-widget elementor-widget-heading\" data-id=\"ba27c28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eda5fb4 e-con-full epgcontainer elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"eda5fb4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9006d16 e-con-full e-flex e-con e-child\" data-id=\"9006d16\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c76163 elementor-widget elementor-widget-jet-breadcrumbs\" data-id=\"9c76163\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-breadcrumbs jet-blocks\">\n\t\t<div class=\"jet-breadcrumbs\">\n\t\t<div class=\"jet-breadcrumbs__content\">\n\t\t<div class=\"jet-breadcrumbs__wrap\"><div class=\"jet-breadcrumbs__item\"><a href=\"https:\/\/dev.epg.com\/pt-br\/\" class=\"jet-breadcrumbs__item-link is-home\" rel=\"home\" title=\"Homepage\">Homepage<\/a><\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-683e506 e-con-full epgcontainer e-flex e-con e-child\" data-id=\"683e506\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-7fbf0b3 e-con-full e-flex e-con e-child\" data-id=\"7fbf0b3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0041882 elementor-widget elementor-widget-heading\" data-id=\"0041882\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">N\u00f3s podemos ajud\u00e1-lo com prazer.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-300b8e9 elementor-widget elementor-widget-text-editor\" data-id=\"300b8e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"row\"><div class=\"col-lg-8 col-lg-push-2\"><p>Voc\u00ea tem perguntas? N\u00f3s damos a voc\u00ea respostas. Entre em contato conosco, caso algo fique em aberto. Estamos \u00e0 sua disposi\u00e7\u00e3o a qualquer momento.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-792deee e-con-full epgcontainer e-flex e-con e-child\" data-id=\"792deee\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-56d7aac e-con-full e-flex e-con e-child\" data-id=\"56d7aac\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33bec83 elementor-widget elementor-widget-heading\" data-id=\"33bec83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Perguntas em torno do suporte de software.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6be59b5 e-con-full e-flex e-con e-child\" data-id=\"6be59b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-862d1a1 e-con-full e-flex e-con e-child\" data-id=\"862d1a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9df330e elementor-widget elementor-widget-n-accordion\" data-id=\"9df330e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1650\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1650\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> H\u00e1 uma hotline 24 horas por dia \/ 7 dias por semana? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1650\" class=\"elementor-element elementor-element-38679c4 e-con-full e-flex e-con e-child\" data-id=\"38679c4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7562aba elementor-widget elementor-widget-text-editor\" data-id=\"7562aba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"panel panel-default\"><div id=\"collapse-26079-1\" class=\"faq-body collapse in\"><div class=\"panel-body\"><div class=\"col-lg-8\"><p>Sim. Havendo necessidade, agregamos um pacote de suporte individual que corresponde exatamente aos seus requisitos.<\/p><\/div><\/div><\/div><\/div><div class=\"panel panel-default\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1651\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1651\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Podemos testar antes o Pacote de Softwares LFS? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1651\" class=\"elementor-element elementor-element-3e7db4e e-con-full e-flex e-con e-child\" data-id=\"3e7db4e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-abcd4dc elementor-widget elementor-widget-text-editor\" data-id=\"abcd4dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"panel panel-default\"><div id=\"collapse-26079-2\" class=\"faq-body collapse in\"><div class=\"panel-body\"><div class=\"col-lg-8\"><p>Temos o prazer de direcion\u00e1-lo a um ambiente de testes. Assim voc\u00ea fica sabendo que o LFS \u00e9 exatamente sua solu\u00e7\u00e3o correta antes da entrada em funcionamento. Simplesmente entre em contato conosco.<\/p><\/div><\/div><\/div><\/div><div class=\"panel panel-default\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1652\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1652\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Voc\u00eas tamb\u00e9m oferecem uma solu\u00e7\u00e3o de loca\u00e7\u00e3o? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1652\" class=\"elementor-element elementor-element-50343d8 e-con-full e-flex e-con e-child\" data-id=\"50343d8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ab99bc elementor-widget elementor-widget-text-editor\" data-id=\"1ab99bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"panel panel-default\"><div id=\"collapse-26079-3\" class=\"faq-body collapse in\"><div class=\"panel-body\"><div class=\"col-lg-8\"><p>Com nossa filial Ehrhardt + Partner Xtended (EPX), oferecemos a voc\u00ea a possibilidade de locar o LFS como tamb\u00e9m hospedar em nuvem.<\/p><\/div><\/div><\/div><\/div><div class=\"panel panel-default\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1653\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1653\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Que vantagens o LFS oferece em compara\u00e7\u00e3o com outros sistemas de gest\u00e3o de armazenagem? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1653\" class=\"elementor-element elementor-element-5184aa3 e-con-full e-flex e-con e-child\" data-id=\"5184aa3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7c421f elementor-widget elementor-widget-text-editor\" data-id=\"b7c421f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"panel panel-default\"><div id=\"collapse-26079-4\" class=\"faq-body collapse in\"><div class=\"panel-body\"><div class=\"col-lg-8\"><p>O LFS \u00e9 o sistema para a gest\u00e3o de armazenagem inteligente e interligada, e conduz ativamente todos os movimentos em unidades de armazenagem manuais e autom\u00e1ticas. M\u00e1xima transpar\u00eancia, flex\u00edvel e seguro. Al\u00e9m disto, aplic\u00e1vel independente da plataforma e do banco de dados, constru\u00eddo de modo modular e ampli\u00e1vel espec\u00edfico ao setor. Isto faz a diferen\u00e7a de um sistema de gest\u00e3o de armazenagem usual no mercado.<\/p><\/div><\/div><\/div><\/div><div class=\"panel panel-default\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1654\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1654\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quem s\u00e3o minhas pessoas de contato em quest\u00f5es quanto ao conjunto de softwares LFS? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1654\" class=\"elementor-element elementor-element-897c90d e-con-full e-flex e-con e-child\" data-id=\"897c90d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e207f7b elementor-widget elementor-widget-text-editor\" data-id=\"e207f7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"panel panel-default\"><div id=\"collapse-26079-5\" class=\"faq-body collapse in\"><div class=\"panel-body\"><div class=\"col-lg-8\"><p>Utilize simplesmente o formul\u00e1rio de contato. O especialista no assunto ir\u00e1 entrar em contato a seguir com voc\u00ea.<\/p><\/div><\/div><\/div><\/div><div class=\"panel panel-default\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1655\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1655\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Necessito v\u00e1rios servidores, por exemplo, para LFS e o controlador de fluxo de material? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1655\" class=\"elementor-element elementor-element-da52e56 e-con-full e-flex e-con e-child\" data-id=\"da52e56\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da6f0dc elementor-widget elementor-widget-text-editor\" data-id=\"da6f0dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"panel panel-default\"><div id=\"collapse-26079-6\" class=\"faq-body collapse in\"><div class=\"panel-body\"><div class=\"col-lg-8\"><p>Tanto o conjunto de softwares LFS como o WCS podem funcionar em um servidor conjunto.<\/p><\/div><\/div><\/div><\/div><div class=\"panel panel-default\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1656\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1656\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Meu hardware deve ser de um \u00fanico fabricante, se quiser interligar este ao WCS? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1656\" class=\"elementor-element elementor-element-13d89e2 e-con-full e-flex e-con e-child\" data-id=\"13d89e2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f69c9e7 elementor-widget elementor-widget-text-editor\" data-id=\"f69c9e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"panel panel-default\"><div id=\"collapse-26079-7\" class=\"faq-body collapse in\"><div class=\"panel-body\"><div class=\"col-lg-8\"><p>O conjunto de softwares LFS e tamb\u00e9m do controlador de fluxo de material independe do fabricante. Com isto, oferecemos a voc\u00ea a possibilidade de conectar v\u00e1rios componentes de hardware de diversos provedores ao WCS.<\/p><\/div><\/div><\/div><\/div><div class=\"panel panel-default\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1657\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1657\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Como treino meus funcion\u00e1rios para manusear o conjunto de softwares LFS? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1657\" class=\"elementor-element elementor-element-57304b4 e-con-full e-flex e-con e-child\" data-id=\"57304b4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9053b85 elementor-widget elementor-widget-text-editor\" data-id=\"9053b85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<section class=\"container faq\"><div class=\"row\"><div class=\"col-lg-10 col-lg-push-1 \"><div id=\"faq-\" class=\"panel-group\"><div class=\"panel panel-default\"><div id=\"collapse-26079-8\" class=\"faq-body collapse in\"><div class=\"panel-body\"><div class=\"col-lg-8\"><p>Nossa abrangente oferta de treinamento oferece exatamente a voc\u00ea a solu\u00e7\u00e3o correta para seus funcion\u00e1rios. Elaboramos a voc\u00ea um plano individual.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"container faq\"><div class=\"row\"><div class=\"col-lg-8 col-lg-push-2\">\u00a0<\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"H\\u00e1 uma hotline 24 horas por dia \\\/ 7 dias por semana?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Sim. Havendo necessidade, agregamos um pacote de suporte individual que corresponde exatamente aos seus requisitos.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"Podemos testar antes o Pacote de Softwares LFS?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Temos o prazer de direcion\\u00e1-lo a um ambiente de testes. Assim voc\\u00ea fica sabendo que o LFS \\u00e9 exatamente sua solu\\u00e7\\u00e3o correta antes da entrada em funcionamento. Simplesmente entre em contato conosco.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"Voc\\u00eas tamb\\u00e9m oferecem uma solu\\u00e7\\u00e3o de loca\\u00e7\\u00e3o?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Com nossa filial Ehrhardt + Partner Xtended (EPX), oferecemos a voc\\u00ea a possibilidade de locar o LFS como tamb\\u00e9m hospedar em nuvem.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"Que vantagens o LFS oferece em compara\\u00e7\\u00e3o com outros sistemas de gest\\u00e3o de armazenagem?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"O LFS \\u00e9 o sistema para a gest\\u00e3o de armazenagem inteligente e interligada, e conduz ativamente todos os movimentos em unidades de armazenagem manuais e autom\\u00e1ticas. M\\u00e1xima transpar\\u00eancia, flex\\u00edvel e seguro. Al\\u00e9m disto, aplic\\u00e1vel independente da plataforma e do banco de dados, constru\\u00eddo de modo modular e ampli\\u00e1vel espec\\u00edfico ao setor. Isto faz a diferen\\u00e7a de um sistema de gest\\u00e3o de armazenagem usual no mercado.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"Quem s\\u00e3o minhas pessoas de contato em quest\\u00f5es quanto ao conjunto de softwares LFS?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Utilize simplesmente o formul\\u00e1rio de contato. O especialista no assunto ir\\u00e1 entrar em contato a seguir com voc\\u00ea.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"Necessito v\\u00e1rios servidores, por exemplo, para LFS e o controlador de fluxo de material?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Tanto o conjunto de softwares LFS como o WCS podem funcionar em um servidor conjunto.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"Meu hardware deve ser de um \\u00fanico fabricante, se quiser interligar este ao WCS?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"O conjunto de softwares LFS e tamb\\u00e9m do controlador de fluxo de material independe do fabricante. Com isto, oferecemos a voc\\u00ea a possibilidade de conectar v\\u00e1rios componentes de hardware de diversos provedores ao WCS.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"Como treino meus funcion\\u00e1rios para manusear o conjunto de softwares LFS?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Nossa abrangente oferta de treinamento oferece exatamente a voc\\u00ea a solu\\u00e7\\u00e3o correta para seus funcion\\u00e1rios. Elaboramos a voc\\u00ea um plano individual.\\u00a0\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d4ef6e1 e-con-full epgcontainer e-flex e-con e-child\" data-id=\"d4ef6e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-51bc861 e-con-full e-flex e-con e-child\" data-id=\"51bc861\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45c2a38 elementor-widget elementor-widget-heading\" data-id=\"45c2a38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Perguntas em torno do suporte de software.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59fc9a9 e-con-full e-flex e-con e-child\" data-id=\"59fc9a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-5dd11c8 e-con-full e-flex e-con e-child\" data-id=\"5dd11c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b24a3f6 elementor-widget elementor-widget-n-accordion\" data-id=\"b24a3f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1860\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1860\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Com quem fa\u00e7o contato, se meu hardware estiver com defeito? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1860\" class=\"elementor-element elementor-element-a9e9808 e-con-full e-flex e-con e-child\" data-id=\"a9e9808\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94286b1 elementor-widget elementor-widget-text-editor\" data-id=\"94286b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"panel panel-default\">\n<div id=\"collapse-26067-1\" class=\"faq-body collapse in\">\n<div class=\"panel-body\">\n<div class=\"col-lg-8\">\n<p>O EPG disp\u00f5e de um centro de reparos certificado.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">&nbsp;<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1861\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1861\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Posso tamb\u00e9m utilizar com o LFS o hardware que j\u00e1 est\u00e1 em uso em minha empresa? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1861\" class=\"elementor-element elementor-element-244da03 e-con-full e-flex e-con e-child\" data-id=\"244da03\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2c3ae8 elementor-widget elementor-widget-text-editor\" data-id=\"f2c3ae8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"panel panel-default\"><div id=\"collapse-26067-2\" class=\"faq-body collapse in\"><div class=\"panel-body\"><div class=\"col-lg-8\"><p>Sim. Testamos seu hardware no \u00e2mbito de nossa qualidade assegurada e enviamos a voc\u00ea um relat\u00f3rio de testes.<\/p><\/div><\/div><\/div><\/div><div class=\"panel panel-default\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1862\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1862\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quem \u00e9 minha pessoa de contato em quest\u00f5es sobre o tema hardware? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1862\" class=\"elementor-element elementor-element-192b8b9 e-con-full e-flex e-con e-child\" data-id=\"192b8b9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca8a084 elementor-widget elementor-widget-text-editor\" data-id=\"ca8a084\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<section class=\"container faq\"><div class=\"row\"><div class=\"col-lg-10 col-lg-push-1 \"><div id=\"faq-\" class=\"panel-group\"><div class=\"panel panel-default\"><div id=\"collapse-26067-3\" class=\"faq-body collapse in\"><div class=\"panel-body\"><div class=\"col-lg-8\"><p>Em todas as quest\u00f5es em torno do tema hardware de armazenagem e infraestrutura de TI, entre em contato com nossos colegas <a href=\"mailto:support@ehrhardt-partner.com\"><strong><span style=\"display:inline;unicode-bidi:bidi-override;direction:rtl;\" class=\"\">moc.rentrap-tdrahrhe<span style=\"display:none;\">obfsctd-1e34d8<\/span>&#64;troppus<\/span><\/strong><\/a>.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Com quem fa\\u00e7o contato, se meu hardware estiver com defeito?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"O EPG disp\\u00f5e de um centro de reparos certificado.\\n\\n\\n\\n\\n&nbsp;\"}},{\"@type\":\"Question\",\"name\":\"Posso tamb\\u00e9m utilizar com o LFS o hardware que j\\u00e1 est\\u00e1 em uso em minha empresa?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Sim. Testamos seu hardware no \\u00e2mbito de nossa qualidade assegurada e enviamos a voc\\u00ea um relat\\u00f3rio de testes.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"Quem \\u00e9 minha pessoa de contato em quest\\u00f5es sobre o tema hardware?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Em todas as quest\\u00f5es em torno do tema hardware de armazenagem e infraestrutura de TI, entre em contato com nossos colegas <span style=\"display:inline;unicode-bidi:bidi-override;direction:rtl;\" class=\"\">moc.rentrap-tdrahrhe<span style=\"display:none;\">obfsctd-45c4e2<\/span>&#64;troppus<\/span>.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ EPG N\u00f3s podemos ajud\u00e1-lo com prazer. Voc\u00ea tem perguntas? N\u00f3s damos a voc\u00ea respostas. Entre em contato conosco, caso algo fique em aberto. Estamos \u00e0 sua disposi\u00e7\u00e3o a qualquer momento. Perguntas em torno do suporte de software. H\u00e1 uma hotline 24 horas por dia \/ 7 dias por semana? Sim. Havendo necessidade, agregamos um [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":80117,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"FAQ | EPG ONE","_seopress_titles_desc":"FAQ | Teste ou alugue hoje mesmo. Independente do fabricante e flex\u00edvel. 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