EPG’s LYDIA Voice solves picking niggles and boosts inventory management for Niglon

Imagine a warehouse manager’s nightmare scenario. You ask a customer for their opinion of your service and you’re told that your company is “one of the two worst suppliers in terms of inaccuracies”. Ouch. Credit to the company for asking the question and credit to the customer for giving a straight, honest answer. The question now was: how could the supplier act to improve its picking inaccuracies – and fast?